Shipping policy

Shipping Policy / 配送政策

Enze Pro HVAC Training Store currently sells digital training materials, PDF files, checklists, and downloadable resources.

No physical products are shipped.

After purchase, customers should receive an order confirmation email and a digital download email. The digital download email may include a download link for the purchased file.

If you do not receive your download email, please check your spam or junk folder first. If you still cannot find it, please contact us:

downloads@enzepro.com

Please include:
- Your order number
- The email address used at checkout
- The product name

We will review your request and help you access the purchased digital file as soon as possible.

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Enze Pro HVAC Training Store / 老盛暖通培训资料店目前销售的是数字培训资料、PDF 文件、检查表和可下载资源。

本店不邮寄实物产品。

购买完成后，客户通常会收到订单确认邮件和数字下载邮件。数字下载邮件中可能包含所购买文件的下载链接。

如果您没有收到下载邮件，请先检查垃圾邮件或广告邮件文件夹。如果仍然找不到，请联系我们：

downloads@enzepro.com

请在邮件中提供：
- 订单号
- 下单时使用的电子邮箱
- 购买的产品名称

我们会尽快帮您检查并协助您取得已购买的数字文件。